We are looking for a warm, welcoming, and responsible Mental health program Coordinator to perform various administrative and clerical tasks. Duties of the Mental Health Program Coordinator include providing support to our wonderful Mental Health Intensive Outpatient and Partial Hospitalization Programs (IOP and PHP) clients and potential clients, as well as our managers and employees. Additionally, you will assist with daily office needs, and our programs' general administrative activities as needed.

The ideal candidate should have excellent oral and written communication skills and be able to organize their work using tools like MS Excel and office equipment. Ultimately, a successful Heath Program Coordinator should ensure our program's efficient and smooth day-to-day operation in our Downtown San Jose office.

Responsibilities include but are not limited to:

Act as the point of contact for interested parties and current clients
Front desk reception
Answer and direct phone calls
Follow up with interested or current clients within 2 business days
Continually track which client matters have not been resolved yet
Organize and schedule appointments
Create and maintain filing systems, both electronic and physical
Data entry into MS Excel spreadsheets
Write and distribute emails, correspondence memos, letters, faxes, and forms
Schedule patient appointments
Enter patient information into practice management software
Filing, and creating new patient charts, as well as other clerical duties as assigned
Check-in patients

Skills

Proven experience as an administrative assistant or office admin assistant (Preferred)
Familiar with medical practice management software and pharmacology
Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)
Excellent time management skills and the ability to prioritize work
Attention to detail and problem-solving skills
Excellent written and verbal communication skills
Strong organizational skills with the ability to multi-task
Working knowledge of office equipment, like printers and fax machines
High School degree; additional qualification as an Administrative assistant or Secretary will be a plus
Able to maintain a positive working relationship with all staff, physicians, and clinical personnel
Strong customer service skills

We are an equal opportunity employer and value diversity at our company. This is a full-time position with benefits after completing a 90-day introductory period.

LGTC Group

New Jobs

Program Coordinator