** This remote work opportunity is not open to residents of AK, CA, FL, HI, IL, KY, NJ, NY, or WA. **

Delta Defense, LLC is the private company that provides Marketing, Operations and Customer Service for the U.S. Concealed Carry Association. The USCCA safeguards life, freedom, and finances for responsible protectors. Learn more about the USCCA at https://www.usconcealedcarry.com/

Position Summary:

Do you have a unique selling style? Are you driven by the opportunity to drive change, set vision and have your earnings be tied to your performance? Are you a closer?

Imagine stepping into a role where your impact goes beyond just sales. At Delta Defense LLC, we're not just selling products or services; we're on a mission to educate and equip our members with everything they need to protect what matters most.

Do you encourage and inspire your work colleagues to crush goals? If so, our Inbound Sales Advisor role may be the perfect fit for you!

Inbound Sales Advisor - Essential Duties & Responsibilities:

Receive inbound calls and respond to inbound chats from prospects.
Make outbound follow-up calls to qualified leads.
Sell USCCA memberships and related products through both phone and chat channels.
Understand and fulfill the needs of prospects by offering solutions aligned with their self-defense and personal protection goals.
Create authentic connections while providing clear, compelling information about USCCA membership benefits.
Maintain expert knowledge of the USCCA product suite and share relevant resources as appropriate.
Process product orders and memberships accurately and efficiently.
Track and document all customer interactions, leads, and outcomes.
Consistently meet or exceed sales and service KPIs set by the Inbound Sales team.
Assist with Member Engagement (ME) lines when needed.
Represent and promote organizational health, culture, and Delta Defense core values in every customer interaction.

Inbound Sales Advisor - Skills/Abilities/Requirements:

Established success in sales and customer service, with a strong ability to foster relationships, exceed targets, and deliver outstanding customer experiences.
Demonstrated results in both phone and chat-based sales or service roles.
Required to pass and maintain Producer Property and Casualty License. Paid training is provided for all hires.
Confident, dependable, and motivated by measurable success.
Solid understanding of Integrity Selling and Asking Formula principles.
Proven competence in utilizing various computer applications. Able to seamlessly navigate multiple systems simultaneously.
Excellent interpersonal skills; strong written and verbal communication abilities. Able to quickly establish rapport with people.
High level of professionalism, attention to detail, and confidentiality.
Demonstrates the Core Values of Delta Defense, LLC.

This is a full-time 40 hour/week position, hiring for the following shifts:

Tuesday through Saturday 12:30pm - 9:00pm (5X8)
Sunday through Thursday 12:30pm - 9:00pm (5X8)
Times listed are the Central Time Zone

Starting hourly wage is $20.00 per hour. This role is eligible for commission.

Now hiring for a March 16th start.

Anticipated application close date: March 9, 2026

We’ll start you off with a paid, required training program during your first 90 days to help you hit the ground running. Training runs Monday through Friday, 8:00 a.m.–4:30 p.m. Central Time, for the first 8 weeks, followed by 4 weeks on your assigned shift. We ask that you be fully available for the entire training schedule. Training is virtual for remote team members.

Why YOU should Work at Delta Defense!

We are a fun, fast-paced, and rewarding place to work and grow!
23 Days of Personal Time Off, 8 Company Holidays, plus paid day of Volunteer Service annually
Robust Insurance Coverage Options: Medical, Dental, Vision, HSA, FSA, Life, STD, & LTD
Workplace Flexibility - Headquarters, Work-from-Home Remote, and Hybrid options available
#25 on The Wall Street Journal’s 2025 Top 100 America’s Most Loved Workplaces
Newsweek Top 100 America’s Most Loved Workplaces (2023 & 2024)
Inc. 5000 “Fastest Growing Private Companies” – 14 years in a row

Benefits information can be reviewed at: Delta Defense Careers

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Inbound Sales Advisor - March 16th start