Initial Posting Date:

01/09/2025

Application Deadline:

01/15/2025

Agency:

Construction Contractors Board

Salary Range:

$4,203 - $5,838

Position Type:

Employee

Position Title:

Education Program Assistant

Job Description:

Exciting Opportunity: Work Remotely with Us!

Are you ready to revolutionize the way you work? Our team is excited to announce that we’re offering a unique position eligible for remote work!

Imagine having the flexibility to work from the comfort of your own home and say goodbye to long commutes and hello to a better work-life balance!

If you're a driven and passionate individual looking for a role that offers freedom, creativity, and the chance to work with like-minded professionals, this opportunity is for you!

The CCB is hiring for a Full-Time, permanent, Education Program Assistant. The classification for this position is an Administrative Specialist 2.

Who are we….

The Construction Contractors Board (CCB) is actively working toward a future where economic disparities do not dictate outcomes for Oregonians from underrepresented or marginalized communities. As a community partner, our organization is committed to identifying and dismantling racial inequities while providing equity-based support.

Enhancing opportunities for building and advancing racial equity is an ongoing effort, not a one-time project. The CCB demonstrates unwavering commitment to all Oregonians, regardless of their social, cultural, racial, or other status. We believe that the values and principles embedded in our programs provide a solid framework for building upon past successes and continuing this work on an everyday basis.

Our mission...

The CCB was created in 1971 with the primary purpose of protecting consumers who do business with construction contractors. The CCB ensures that, to the extent possible, contractors comply with state laws and regulations regarding contracting, construction liens, construction, licensing, employment, workers’ compensation insurance, safety, paying taxes, obtaining permits, and following building codes.

The Consumer Education and Outreach section provides helpful information to consumers on how to select a licensed contractor, how to avoid common mistakes when hiring a contractor, and how to respond should a dispute arise. The goal is to educate consumers to act knowledgably and confidently when engaging with contractors. Knowledgeable consumers reward qualified and ethical contractors, reinforcing the market for contractors who focus on the consumer. The agency provides consumer outreach and education by maintaining an interactive website with consumer information and history on all 45,000 + contractors. The Education and Outreach section also offers continuing education for contractors, processes contractor continuing education credits, produces printed materials and instructional videos for contractors and consumers, issues news releases, and, in most years, attends statewide construction trade shows.

This position is represented by American Federation of State, County, and Municipal Employees Union (AFSCME).

Here’s what you will do:

Education Program Assistant

In this role, you'll provide support on education and outreach activities. This includes understanding and communicating processes involved with pre-license education and continuing education, troubleshooting problems encountered by contractors and/or education providers, and entering contractor continuing education credits. You will interact with CCB licensees as well as the public, on the phone and occasionally in person. Also, in this position you have the responsibility for auditing contractors for compliance with continuing education requirements as well assist/support assigned Public Record Request. This position also provides logistical support for CCB classes that are provided statewide to contractors. Finally, the education assistant participates in trade shows, home shows and senior fairs, and must be able to explain the CCB role to homeowners.

To learn more about the CCB’s process/requirements for Public Request Requests please visit:

www.oregon.gov/ccb

Minimum Qualifications:

Three years of secretarial or administrative support experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis; OR

An associate degree in general office occupations and two years of secretarial or administrative support experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis; OR

An equivalent combination of education and experience.

Requested Skills/Desired Attributes:

Basic knowledge of research techniques sufficient to collect, analyze and interpret information.
Skill in researching a variety of sources and analyzing information in order to clarify issues and resolve problems for the public.
Skill in explaining to the public (in person, on the telephone, or in writing) laws, rules or policies relating to a particular program, operation, or service.
Skill in using policy and procedure manuals, statute books, handbooks, or specialized reference materials to research information.
Skill in communicating with persons of diverse points of view to resolve problems.
Skill in making independent judgments and decisions in the application and explanation of laws, rules, or policies.
Demonstrated team player skills, including the willingness to collaborate, share information, and contribute to the team's success.
Preference may be given to candidates who are able to speak, read, and write Spanish fluently.

Working Conditions:

This position is suitable for hybrid remote work once the incumbent has gained the proficiency to work independently.
Office work is typically done in an open, professional office environment. Frequent desk work with computer/monitor/mouse, telephone, copier and fax machine.
Work done at home shows is under conditions of moderate noise levels. Employee will lift boxes and cases of up to 75 pounds for short durations.
Work hours are from 8:00 a.m. to 5:00 p.m. Monday through Friday. (alternative work schedules are subject to approval by management).

SPECIAL REQUIREMENTS: mandatory recruiting requirements for this position:

A valid driver’s license and a good driving record are required. A pre-employment check will be accomplished using information retrieve from Oregon Department of Transportation’s – DMV Division.

What’s in it for you:

Rewarding work in a productive and creative environment
Colleagues who are passionate about public service
Work/life balance, 11 paid holidays a year, and a
competitive benefits package
Advancement and learning opportunities that will help grow your career with the State of Oregon
Live, work, and play in
Salem, Oregon

How to apply:

To apply for this position, click on the "Apply" button to fill out all information in the online application additionally, please submit a resume and cover letter explaining how your prior work history helps to meet the requested/desired attributes listed above. Failure to do so may result in your application being removed from consideration.
External Applicants Click on the “Apply” button and submit your application. Click this
link
for the External Candidate job aid, and view this
video
for additional information.
Internal Applicants (current State of Oregon employees): Apply through your employee Workday account. View this
job aid
for assistance.
Only complete applications received by the posted application deadline date will be considered.
Please ensure that you clearly demonstrate in your application materials that you meet the qualifications listed and that you follow all instructions carefully. Errors or omissions may impact your rating or result in you not being considered for the job.

After you apply:

Log in to your Workday account before the job announcement closes to see if you have any pending tasks or actions, and make sure to complete these tasks or actions before the job announcement closes. These can be found under the “My Applications” section.
Be sure to check both your email and Workday account for updates regarding this recruitment.

Additional information:

Closing Date Information: This posting closes at 11:59 PM on 01/15/25. Therefore, if the application deadline date is listed as 01/14/2025, that means at 11:59 PM on 01/14/25 the recruitment will close and not be available after 12:00 AM on 01/15/25. Please plan accordingly to ensure that you apply prior to the application deadline.

Please save a copy of this job announcement for your reference, as it may not be available for you to view after the job closes.
You may be asked to submit a skills assessment, a writing sample, or a video interview as part of the application screening process.
Eligible veterans who meet the qualifications will be given veterans' preference. For further information, please see the following website:
Veterans Resources
. NOTE: If claiming veterans’ preference please be sure to check your Workday account for pending tasks or actions under your “My Applications” section.
The Construction Contractors Board (CCB) does not offer VISA sponsorships. Within three days of hire, you will be required to complete the US Department of Homeland Security's I-9 form confirming authorization to work in the United States.
Have questions about Workday, and want some tips on understanding the state application process? Check out this link:
https://www.oregon.gov/jobs/Pages/support.aspx
.
Allow yourself plenty of time to complete and submit the application, resume, and cover letter.
Workday will timeout after 15 minutes of inactivity.
Be sure to check both your email and Workday account for updates regarding this recruitment.
Workday performs best in Google Chrome.
Resources
and a
Job Support Page
.

Pay Equity:

As an employer, the State of Oregon complies with HB 2005, the Pay Equity Bill. We do not discriminate on the basis of protected class in the payment of wages, and we do not screen applicants on the basis of their current or past compensation. Please visit
http://www.oregon.gov/das/hr/pages/equity.aspx
for more information.

Please note: the salary listed is the non-PERS qualifying salary range. If the successful candidate is PERS qualifying, the salary range will reflect an additional 6.95% (6% goes to PERS and .95% covers payroll taxes). Please review the
Classification and Compensation
page for more details.

Helpful links and contact information:

Learn more about
CCB
Understanding the State Application Process
Help and Support
webpage

For questions about the job duties or application process, or if you need an accommodation under the Americans with Disabilities Act (ADA) to participate in the application or selection process please contact by e-mail

heather.parker@ccb.oregon.gov

or by phone at 971-718-1329.

Inclusivity Commitment at CCB - CCB is dedicated to attracting, retaining, developing, and promoting the most qualified candidates, irrespective of their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, or veteran status.

Construction Contractors Board

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