What You’ll Do:

As a Roving Maintenance Supervisor, you will travel to our various properties nationwide to train new and existing maintenance team members, evaluate and implement maintenance and Coastal Ridge best practices using your deep expertise and oversee the facilities at assigned properties to ensure exceptional service is being delivered to all residents. You’ll also serve as a leader in our organization, working alongside the operations and facilities teams, championing the Coastal culture, and ensuring maintenance associates have the tools, resources, and direction to be engaged and successful.

Where You’ll Work:

In this role, you’ll have the opportunity to immerse yourself in a variety of Coastal Ridge Real Estate apartment communities across the United States, on a rolling basis. This position can be based out of any location within reasonable driving distance of a major airport. This is a working position on a 10 day, 100% traveling rotation.

What You’ll Own:

Evaluate property maintenance performance, using independent judgement to assess and identify opportunities for improving maintenance operations at each assigned property.
Oversee and lead the maintenance team, including effective training, motivation, and development of team members to ensure daily tasks and larger goals are achieved.
Prioritize, assign, and provide quality control of work orders performed by maintenance team members, which includes monitoring and occasionally participating in the daily completion of work orders.
Train maintenance team on related tasks and company policies, procedures, and practices.
Obtain contracts and proposals from vendors and negotiate for best pricing; schedule and oversee completion of vendor work.
Manage and support the execution of the turnover of units and make-readies for new residents.
Assist in the coordination of the annual turn process for student move out/move in, which includes selecting vendors, managing turn teams, maintaining the turn budget, and maintaining the turn calendar and due dates.
Execute the property’s preventative maintenance plan to maintain curb appeal and physical integrity of the overall property.
Assist in the development, implementation and management of the maintenance budget; Manage parts inventory and control costs to maintain budget.
Diagnose and implement opportunities for overall organization and cleanliness of work areas and maintenance shops.
As needed, assist our Facilities team in the coordination of assigned construction and rehabilitation projects including planning, vendor engagement and bidding, progress inspections, timeline and scheduling, and approval of completed projects.
Participate in on call emergency duties.
Other duties and projects as directed and assigned.

What You’ll Bring:

High school degree or equivalent required, bachelor’s degree preferred.
At least 3 years’ experience in multifamily maintenance/construction.
Previous supervisory experience.
EPA Certification (Type I and II) required.
CPO (Certified Pool Operator) certification required.
Previous experience with student and conventional multifamily housing in multiple markets and asset types preferred.
Must be able to frequently walk and occasionally stoop, kneel, crouch or crawl.
Must be able to lift/move loads up to 50lbs as well as use a ladder.

Who You Are:

A people leader. Let’s be real – managing people is hard. Ideally, you’ve coached, directly managed, and demonstrably moved the effectiveness of other adults before taking this job. You build relationships based on respect, inspire and motivate others to buy into your vision, navigate challenging conversations with finesse, make tough calls, invest in the development of your team, communicate effectively in all formats, give and receive feedback fluidly, and model/hold a high bar of excellence.
Customer service driven. You understand that our residents are the lifeblood of our company. You approach residents, prospects, and vendors with a positive, friendly attitude and take pride in completing quality work and providing top-notch service. You take responsibility for and quickly rectify mistakes and respond to complaints in a timely and empathetic manner.
A courageous problem solver. You keep it cool when things get crazy, approach problems with viable solutions, and know when you need to roll up your sleeves to support the team.
A masterful executor. You get things done. You fervently plan backwards to meet timelines, achieve big goals, and manage complex projects in a fast-paced environment with many moving pieces and stakeholders and ensure goals reach or surpass the finish line.
Technically savvy. You know your stuff when it comes to supervising and performing high-level, technically proficient work including: HVAC, electrical, plumbing, general carpentry, major appliances, pool care, painting, landscaping, ice/snow removal, roofs and gutters, etc.

Our Company:

Built on the foundation of over 20 years of friendships, Coastal Ridge is a vertically integrated multifamily real estate operator, investor, and developer whose unique approach successfully combines data and experience. Supported by over 800 real estate professionals with deep sector expertise, we have quickly grown into a leader in the multifamily industry. Our values are based on relationships and driven by honesty, integrity, and trust.

What You’ll Get:

As a Coastal Ridge Real Estate associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. We are committed to providing competitive and comprehensive benefits that align with our culture and the needs of our associates.

To learn more about our company benefits, click here.

Coastal Ridge Real Estate

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Roving Maintenance Supervisor