We are seeking a dynamic and customer-focused Entry Live Chat Specialist to join our Customer Support team. The ideal candidate will be responsible for providing excellent customer service through live chat interactions with our clients. This role requires strong communication skills, problem-solving abilities, and a passion for helping others.

Responsibilities

Respond to customer inquiries and provide support through live chat
Resolve customer issues and escalate complex problems to the appropriate team
Assist customers with product information, pricing, and order processing
Maintain accurate records of customer interactions and transactions
Collaborate with other team members to improve overall customer satisfaction

Qualifications

High school diploma or equivalent
Excellent written and verbal communication skills
Strong problem-solving abilities
Ability to multitask and work in a fast-paced environment
Previous customer service experience is a plus

Skills

Proficiency in typing and computer skills
Ability to remain calm under pressure
Attention to detail and accuracy
Team player with a positive attitude
Ability to learn quickly and adapt to new technologies

ChemStation

New Jobs

Entry Live Chat Specialist