Access Insurance Underwriter, LLC is one of the fastest-growing insurance companies in the US and we’re hiring a Bilingual (English/Spanish) sales-driven Virtual Assistant to support lead follow-up, appointment scheduling, and client coordination for a growing service-based business.

This role focuses on responding to inbound inquiries, following up with prospective clients, managing leads through a pipeline, and converting inquiries into booked appointments.

Responsibilities:

Respond to inbound leads in a timely manner
Follow up via phone, SMS, and email
Convert inquiries into booked appointments
Manage leads within CRM systems
Schedule appointments and coordinate calendars
Maintain accurate client records
Re-engage inactive leads through follow-up outreach
Track lead activity and appointment outcomes

Requirements:

Experience in sales, appointment setting, or lead conversion
Strong phone communication skills
Experience working with CRM systems
Spanish fluency required
Strong English communication skills
Experience in healthcare, wellness, professional services, or appointment-based businesses
Experience with Go High Level or similar CRM tools
Organized, proactive, and comfortable following up consistently

Applicants must submit a short voice/video recording in English and Spanish.

Job Types: Full-time, Permanent

Application Question(s):

Are you fluent in English and Spanish?
What industries have you worked in? Any healthcare, wellness industry?
Describe your experience converting inbound leads into booked appointments.
Have you previously used GoHighLevel (GHL)? If yes, describe what tasks you handled (lead pipeline management, automations, SMS/email follow-ups, appointment booking, etc.).
Are you comfortable making outbound follow-up calls to leads who have stopped responding?

Work Location: Remote

Access Insurance LLC

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